The administration team is integral to the efficient operation of the force, ensuring smooth day-to-day activities and supporting various functions. Their core responsibilities encompass managing office operations, coordinating schedules and meetings, handling internal and external communications, maintaining records and documentation, and assisting with data entry and analysis to support decision-making processes.
They also play a crucial role in supporting investigations through report preparation and evidence management. In addition to these administrative duties, the team is instrumental in maintaining the reliability and performance of all IT systems and infrastructure. Their IT-specific responsibilities include providing vital helpdesk support, managing hardware and software issues, and overseeing the design, installation, and maintenance of both existing and new software solutions. This multifaceted role demands precision, discretion, and strong communication skills to effectively support both administrative and IT functions within the organization.